1. How do I order physical custom prints?

Go to the Services portal, select a category (e.g. Visiting Cards), input parameters like quantity and thickness, upload your design drafts, and checkout securely.

2. How do freelance designers get paid?

Once a customer downloads or orders a physical print using your template, the royalty commission accumulates in your Wallet. Verified balances are settled weekly.

3. What is the shipping time for print packages?

Standard printing runs take 2-4 working days. Shipping couriers deliver the packages across India within 3-6 days, with full tracking details visible on your dashboard.

4. Can I request a refund if I cancel my order?

Cancellations are permitted only before offset printing configurations begin. Digital template downloads are non-refundable once files are accessed.